KNIGHT CARPET & FLOORING LTD
Privacy Policy

1. Introduction

Welcome to Knight Carpet and Flooring Limited (“Company,” “we,” “us,” or “our”). 

We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website www.knightflooring.co.uk (the “Website”).

If you are located in the European Economic Area (EEA), the UK, or California, additional rights under GDPR and CCPA apply to you.

 

2. Information We Collect

a. Personal Information You Provide

We collect personal information that you voluntarily provide, such as:

• Name

• Email address

• Phone number

• Address (if applicable)

• Any other information you provide through our contact forms or communication

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b. Automatically Collected Information

• When you use our Website, we may collect certain technical data, including:

• IP address

• Browser type and version

• Device type

• Pages visited and time spent on the Website

• Referral source (how you found our Website)

 

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. You can adjust your browser settings to refuse cookies, but this may affect Website functionality.

 

3. Legal Basis for Processing (GDPR Compliance)

If you are in the EEA or UK, we process your data based on one of the following lawful grounds:

• Your Consent – When you provide your data voluntarily, e.g., signing up for newsletters.

• Contractual Necessity – To provide services or respond to inquiries.

• Legitimate Interests – For Website analytics, fraud prevention, and service improvements.

• Legal Compliance – When required by law.

 

4. How We Use Your Information

We use your data for:

• Responding to inquiries and providing customer support

• Improving our Website and services

• Sending updates or promotional emails (with your consent)

• Analyzing Website performance

• Complying with legal obligations

 

5. Sharing Your Information

We do not sell, trade, or rent your personal data. However, we may share it with:

• Service Providers – Third-party companies that help operate our Website (e.g., web hosting, analytics).

• Legal Authorities – When required by law or to protect our rights.

 

6. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, or as required by law.

 

7. Your Rights Under GDPR (for EEA & UK Users)

If you are in the EEA or UK, you have the right to:

• Access – Request a copy of the personal data we hold about you.

• Rectification – Correct inaccurate or incomplete data.

• Erasure (“Right to be Forgotten”) – Request deletion of your data.

• Restriction – Limit how we process your data.

• Data Portability – Request your data in a structured format.

• Objection – Object to certain types of processing.

 

To exercise these rights, please contact us at knightcarpetflooring@outlook.com

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8. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is 100% secure.

 

9. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their privacy policies before providing personal information.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

 

11. Contact Us

For questions or to exercise your rights, contact us at:

 

Knight Carpet and Flooring

Email: knightcarpetflooring@outlook.com

Phone: 07903 706047

 

By using our Website, you consent to this Privacy Policy.